Process Improvement Advisors

Here's a brief overview of the tasks and responsibilities you'll have :
• Analyze IT processes and practices to identify gaps, irritants and opportunities for value-added improvement;
• Design, document, and maintain target processes based on best practices, continuous improvement, and Lean principles;
• Apply continuous improvement approaches and tools to simplify ways of doing things, reduce non-value-added activities and increase efficiency;
• Formulate findings and recommendations to support practice improvement and decision-making;
• Contribute to the development and harmonization of IT governance frameworks, practices, processes and mechanisms;
• Support axis leaders and teams in structuring, planning and progressing their work;
• Lead workshops, co-construction and continuous improvement with stakeholders;
• Actively listen to identify the needs, concerns, issues and realities of stakeholders;
• Foster mobilization, engagement and ownership of changes throughout the transformation;
• Structure issues and opportunities to translate them into actions, initiatives, expected results, and measures of success;
• Identify dependencies and tie-down needs between axes and facilitate coordination of work;
• Support the axis managers in the preparation of issues, recommendations and decisions to be presented to governance bodies;
• Evaluate the human, organizational and operational impacts of changes and determine the appropriate support measures;
• Adapt interventions according to the maturity level, capacity and needs of the teams in order to promote the sustainable adoption of new practices;
• Develop and implement results-based performance indicators and monitoring mechanisms;
• Ensure structured monitoring of the progress of work, issues, risks, dependencies and results;
• Produce the analyses necessary to manage the transformation and contribute to the quality approach, performance management and continuous improvement

The profile we are looking for is as follows:
• Hold an undergraduate degree in information technology, industrial engineering, administration or other relevant field, or have a combination of experience and certifications deemed relevant;
• Experience in process analysis, optimization, and documentation;
• Master continuous improvement approaches and tools and know Lean principles;
• Experience in defining performance indicators and implementing results-based monitoring mechanisms;
• Demonstrate experience in analyzing impacts and supporting organizational, operational or technological changes;
• Know how to adapt support approaches to the needs, concerns, capacity and reality of the teams;
• Possess excellent facilitation, facilitation, communication and collaboration skills;
• Demonstrate the ability to influence and challenge constructively, without hierarchical authority;
• Build trusting relationships and foster stakeholder input, engagement and engagement;
• Demonstrate a strong analytical and synthesis ability to transform complex issues into recommendations and concrete actions;
• Demonstrate a results-oriented approach, good organizational skills and a high degree of adaptability in a changing environment;
• Have a recognized background in continuous improvement and process optimization, including Lean, Lean Six Sigma or equivalent;
• Have recognized training in change management, including Prosci, CCMP or equivalent;
• Have completed training in agile methods and team coaching, including Scrum, Kanban or agile coaching;
• Have a background related to SAFe or an agile delivery framework at scale suitable for an axis coaching role.