Senior Business Analyst
With over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.
Our promise
Help our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.
Job description
- Support information technology teams in understanding the needs of business units;
- Analyze processes, practices and operational issues to identify opportunities for improvement;
- Ensure the alignment of technological solutions with strategic orientations and organizational objectives;
- Advise stakeholders on opportunities for business process optimization, transformation and evolution;
- Assess complex issues and recommend solutions tailored to the needs of the sectors concerned;
- Study different business scenarios and propose alternative approaches to current practices;
- Develop and document business cases in collaboration with business units and delivery teams;
- Compare current and target states to determine gaps to be filled;
- Examine the different solution options according to business, technological and organizational orientations;
- Determine transition requirements, performance indicators and acceptance criteria;
- Support teams during the implementation of solutions and contribute to their adoption;
- Facilitate the transfer to operations and support the operation of the solutions implemented;
- Prepare the necessary analyses, presentations and documents for the governance committees;
- Participate in decision-making by providing clear, structured and analysis-based recommendations.
- Hold a bachelor's degree in a relevant discipline;
- Have more than ten (10) years of experience as a business analyst;
- Develop expertise in needs analysis, process optimization and organizational transformation;
- Carry out business cases and opportunity analyses in complex contexts;
- Map processes and perform gap analyses between current and future situations;
- Interpret business issues and translate them into clear and structured requirements;
- Produce strategic recommendations to support decision-making;
- Collaborate with multidisciplinary teams composed of business and technological stakeholders;
- Present analyses and executive files to the various governance bodies;
- Demonstrate excellent communication, analytical, synthesis and influencing skills;
- Knowledge of Microsoft Dynamics Customer Service is an asset;
- Evolve with autonomy, rigor and professionalism in complex organizational environments.
Why choose a career at COFOMO?*
- Competitive compensation and benefits
- Wellness program
- 24/7 telemedicine access
- Support for legal, accounting, and mental health needs
- Focus on growth, development, and skills enhancement
- Personalized career plan and tailored guidance
- Hybrid work environment
- Active social club and year-round events
* Only applicable to permanent COFOMO employees.
Join our team.
Make a difference every day by taking advantage of our development programs, access to our Centers of excellence, and a stimulating work environment.
Professional development
We invest in our talent, encourage continuous growth, and support you in every aspect of your career.
Latest technologies and best practices
Leverage your skills, knowledge, and problem-solving abilities on large-scale projects for leading clients.
Welcoming and people-focused organization
A place where you can feel at home. COFOMO is a space where you can grow, learn, create, contribute, and be recognized for your achievements.
Working at COFOMO gives you the opportunity to collaborate today on the technological projects of tomorrow, from green technology to the latest innovations in artificial intelligence and information security.
Our Values
Beyond words, COFOMO’s values guide our actions and shape our policies. Without them, we’d be just another company, and we are anything but that.
At COFOMO :
You are recognized and valued for your skills, expertise, and, most importantly, your potential. That’s how we measure value here.
We hire people based on talent. Period.
Everyone matters, everyone’s voice counts, and everyone is respected.
COFOMO values the differences that enable each of us to make meaningful and unique contributions to our success and shared culture. We foster diversity and inclusion, creating workplaces where new ideas, different experiences, and unique perspectives can be shared, often with people you might not otherwise have the opportunity to collaborate with.
MASCULINE OR FEMININE TERMS ARE USED INTERCHANGEABLY WITHOUT ANY INTENT OF DISCRIMINATION. COFOMO IS AN EMPLOYER OF CHOICE THAT PROMOTES DIVERSITY AND APPLIES FAIR EMPLOYMENT PRACTICES.
Employer of choice
COFOMO is a consulting firm specializing in digital transformation and artificial intelligence. We stand out for the digital ingenuity of our talent, our unique approach, and our values. Make an informed choice and discover what makes us